Product & account support
Trouble with Match/Skip, claiming a temp account, signing in, or privacy controls? Tell us what you tried and which browser you use. The FAQ may already have your answer.
Contact
Get in touch with the Chatkode team.
Questions about random private chat, Match/Skip, claiming an account, press, or partnerships? Send a message below or email support@chatkode.com. We typically reply within a few business days.
Feedback & ideas
We care about calm private messaging. Share what would make Chatkode better for private one-to-one chat in the browser.
Press & partnerships
For media or partnership inquiries, email support@chatkode.com with context and timelines. Learn more on the about page.
Response expectations
We aim to respond within a few business days. Complex account issues may take longer. For urgent security concerns, include "Security" in your subject line.
Prefer to explore first?
Browse features, security, and how private web chat works — then open Chatkode when you are ready.
Frequently asked questions
How do I contact support?
Use the contact form on this page or email support@chatkode.com.
How fast do you reply?
We aim to respond as quickly as we can during business hours.
Can I report abuse?
Yes. Contact support with details and we will review.
Keep exploring
Related Chatkode pages for private browser chat, security, and help.